Sophie's Story

           I know that in the past I've voiced frustration over the dependence we now have on technology. When I first started working, we had fax machines, our insurance claims were transmitted in real time over phone lines and we filled prescriptions from pieces of paper brought in my customers or phoned in by nurses. Now we transmit claims over the internet, our phones are internet and the prescriptions for the most part are transmitted via....wait for it... the internet. When the internet connection goes down, we are severely crippled.             There are times where I'm grateful for the technology we have. Here are a few of those times.          I have several websites where I can bypass the password. A message comes to my phone. I answer yes to the message. The I get a six digit code which I enter in and then I'm logged in. I don't have to try to remember any one of the 15 or so passwords I...

           I like being a pharmacist. I like the fact that I'm helping people. (Although there are a couple members among my in-laws who believe this is not true.) Interacting with my customers is something I enjoy. I'm amused by this because I'm also a introvert and more than a little shy. Introverts usually don't take public facing jobs like that. I've been a pharmacist for a bit over 30 years now. While I may not have always liked where I worked, I always liked what I was doing.          Having said that there are a few things about my job that I don't like. Mostly this involves dealing with insurance companies. As I work for an independent pharmacy, we don't have a corporate office to take care of certain tasks centrally. This means that certain tasks must be shared among the staff.  One of the insurers that we deal with requires us to revalidate our information every three years.           The...